Sales Essentails Overview
For Participants To Be Able To Appropriately Communicate And Develop An Understanding Of The Sales Function Within A Business.
What it involves
This module is designed to provide an essential introduction to communicating successfully in the corporate environment, covering topics such as influence and customer service, right through to basic sales training.
For people new to sales, or professionals moving to a client facing role, it can be challenging to understand the intricacies of a corporate environment and the characters, roles and responsibilities of those within. Participants will learn how to negotiate this environment, appreciating time and pressure constraints placed on different departments, to be able to effectively communicate as the professional, consistent and authentic face of today’s modern organization.
Learning Objectives
- An introduction to sales as a profession
- Understanding corporate roles and responsibilities
- Different personality types and communication styles
- The sales funnel and sales metrics
- Lead generation and qualification
- Warm vs Cold calling
- Handling gate keepers
- Effective questioning
- Objection handling
- Writing, deliverying and owning an effective elevator pitch
- Resilience
- Email, telephone, face-to-face and online forms of communication
The Specifics
- This is a 2 day course, beginning at 9:30am and finishing at 5:00pm on each day.
- Action plans are sent through to the delegate’s line manager to ensure training goals can be realistically achieved and that this impact is measurable