Business Development and account management require different skills and this module is concerned with hot to increase revenue from existing clients to really grow your business.
Great account managers are viewed as trusted advisors, consultants, confidantes and pivotal to both you and your client’s organizational success. This course is designed for individuals with 1 to 3 years account management experience and participants will look at the core characteristics of what makes a great account manager. This includes skills such as developing valuable and long lasting relationships, territory mapping and strategic planning, building trust, delivering vale and more.