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Sydney Australia

Vivian Susastra

APAC Sales Development Manager

OpenText

Since graduating from the ProGrad model in 2016, my career has been defined by measurable impact, leadership growth, and a commitment to developing others. I have leveraged the foundations instilled through ProGrad—discipline, resilience, and continuous learning—to build a strong career across global organisations, most recently at OpenText, where I lead a high-performing Account Development team across APAC & ANZ. After completing the ProGrad program, I joined JCurve Solutions, where I built the foundations of my sales and business development career. These early skills enabled me to thrive at SAP Concur, where my impact accelerated significantly. I was consistently a Sales Development top performer at 120–140% of quota attainment, influencing $50M in pipeline and earning recognition in global rankings. From an individual contributor, I was promoted to lead the SAP Concur ANZ and SEA Sales Development team, building a group of high performers who each drove $30M of pipeline. I not only exceeded team targets but also championed diversity by mentoring female colleagues into Sales Development and Account Executive roles. I’m particularly proud of leading a team of female professionals, several of whom I coached into successful sales careers. By introducing more targeted, data-driven campaigns and structured prospecting approaches, I reinforced both commercial performance and sales culture across the region. At OpenText, I’ve scaled and managed a Sales Development team over a period of just eight months, building a function that now spans ANZ, SEA, India, China, and Korea. Under my leadership, the team delivered $20M in pipeline in a single quarter—200% of target. I implemented ramp models enabling new hires to contribute SQLs within 90 days and embedded AI-driven prospecting to deliver more personalised and higher-quality opportunities. Some of my key impacts include: Pipeline Growth: Drove multimillion-dollar pipeline through highly targeted, data-led campaigns aligned to strategic initiatives. Innovation: Embedded AI-driven research and personalised outreach, lifting engagement and pipeline quality. Scale: Built a consistent ADE model across five diverse sub-regions within eight months. Tool Adoption: Championed the utilisation of AI tools to streamline workflows, accelerate prospecting, and drive innovation across the team. Culture: Fostered recognition and motivation through call blitzes, public celebrations, and enablement programs. Beyond my team, I collaborate with field marketing, sales ops, and AE leadership to ensure campaign attribution, ROI visibility, and alignment with business priorities. I’ve also created a culture of recognition and motivation within the Sales Development function to sustain high performance. Equally important is my passion for mentoring. From SAP Concur to OpenText, I’ve guided female professionals into sales roles, strengthening diversity and inclusion across the business. Beyond the workplace, I mentor young graduate professionals aspiring to build careers in technology sales, helping the next generation gain confidence and skills to succeed. I believe I should be the winner of my category and the overall ProGradian because my journey embodies the spirit of the program: transforming from a graduate in 2016 to a sales professional and the last five years into a leader who delivers results and uplifts others. At SAP Concur, I influenced $50M in pipeline, built a team that drove $30M each, and advanced diversity through targeted campaigns and mentoring. At OpenText, I’ve scaled a high-performing team in just eight months, delivered record pipeline, and embedded AI-led innovation into prospecting. But beyond business results, my greatest impact has been developing people, mentoring young professionals, championing female sales professionals, guiding graduates into technology sales, and building cultures of collaboration, inclusion, and recognition. My career has been about more than hitting numbers; it has been about creating opportunities for others to thrive. Winning ProGradian would not only recognise my achievements to date but also the values I continue to champion: growth, innovation, and lifting others as I climb.

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