Jack Biggs is an outstanding leader who has grown through dedication, hard work, and genuine care for people. Since joining the business through the ProForce graduate program in 2016, Jack has built a reputation of leading by example, delivering strong results, and inspiring those around him to do the same. From the start, Jack showed maturity well beyond his years. As a Business Development Manager, he quickly became known for his professionalism, reliability, and ability to build trust. Customers loved dealing with him because he always followed through and never overpromised. Many would specifically ask to deal only with Jack, knowing he’d do exactly what he said he would, when he said he would. That simple reliability built a huge amount of trust and loyalty. Within just two years, he was one of the top sales performers in the country, regularly outperforming industry veterans with decades of experience. In 2022, Jack stepped up as a Senior BDM and took on some of our most important clients. He built long term partnerships and helped strengthen our reputation in key markets. Jack was pivotal in renewing our contract with the Melbourne Cricket Ground (MCG).
In 2023, Jack was asked to manage our largest branch across all of Australia and New Zealand. Most people transition to managing large branches by taking on a smaller regional Branch for experience. With no prior experience with managing direct reports, it was a huge step up but we knew Jack was capable. While he was initially hesitant, he embraced the challenge and absolutely thrived. As Branch Manager, Jack led a cost centre turning over more than $10 million, with a team of BDMs, Project Managers, Estimators, and tradespeople. He managed the full scope of the business including sales, operations, health & safety, finance, P/L management, and administration. What stood out most was how he earned the respect of his team. He was approachable, calm under pressure, and always willing to roll up his sleeves to help. His leadership created a culture of accountability and pride. This year, Jack was promoted again to Regional Manager, now leading three cost centres with a combined turnover of $18 million. Each branch operates in a different region with its own challenges, yet Jack is working to bring them together under a shared vision. He has lifted communication, strengthened consistency, and created alignment between teams that once operated in isolation. What makes Jack special is that he combines commercial focus with genuine leadership. He’s not the loudest voice in the room, but people listen to him because he’s consistent, fair, and authentic. He sets clear expectations, supports his team, and always takes responsibility when challenges arise. Jack’s success goes far beyond financial performance. He’s helped develop new leaders, built stronger teams, and created an environment where people genuinely enjoy coming to work. He’s thoughtful, humble, trustworthy, and his influence is felt across the business. Jack is exactly the kind of person this award is designed to recognise. He leads with drive, earns respect through action, and inspires everyone around him to be better. In less than a decade, he’s grown from a fresh graduate into a trusted senior leader, driving not only commercial results but also the culture and direction of our business.