I began my career at Engage Tech in 2020, supporting Okta’s enterprise public sector accounts as a contractor. I focused on pipeline generation, contributing to a 30% increase in qualified leads. My performance led to direct recruitment by Okta. In 2021, I joined Okta as a Sales Development Representative (SDR) in the Public Sector after being headhunted from Engage Tech. I helped establish Okta’s Public Sector SDR function and contributed to $1.2M in influenced pipeline within my first quarter, achieving 200% of target. My efforts were recognised with the SDR of the Quarter award for exceptional performance and impact. In 2022, I was promoted to Senior Sales Development Representative after just eight months, earlier than the standard promotion timeline, following a successful self-led promotion case. I maintained a top 5% performance ranking across global SDRs and mentored three new SDRs, contributing to a 25% increase in team productivity. Between 2023 and 2024, I transitioned into Renewals as an Associate Renewals Manager for APJ, managing a $12.79M book of business across ANZ, Singapore, India, and Korea. I achieved 105% of target in Q3, securing over $4.2M in renewals. My customer-first approach earned me the Renewals Manager of the Quarter and the APJ Outstanding Performer Award, with a 98% customer retention rate. In 2025, I was promoted to Renewals Manager, overseeing a $12.34M portfolio. I achieved 111% of target in Q1 and 108% in Q3, contributing significantly to upsell and cross-sell revenue, with a CSAT score of 9.6/10 across the region. I also supported building out the renewals team in Manila for accounts below $60k USD. During this period, I won the ANZ “Grow the Business” Award for driving $1.1M in net-new revenue from existing accounts and was recognised twice as APJ Renewals Manager of the Quarter. Across my career, I have consistently been a top performer across sales development and renewals, exceeding targets by 10–100%+. I have a proven track record in building new functions, including launching Okta’s Public Sector SDR team, which now contributes over $10M in annual pipeline. My customer-first mindset is reflected in multiple awards and a 98%+ renewal rate, and I am a trusted advisor to key enterprise accounts including HESTA and UniSuper, helping drive long-term value and retention. I have successfully scaled impact across regions, managing complex portfolios across ANZ, Singapore, India, and Korea. Beyond my commercial impact, I contribute actively to Okta’s internal culture and community. I serve on multiple committees, including the Pride Committee, the APJ Renewals Culture Club, and Okta for Good charity initiatives. I lead initiatives to improve team collaboration and morale within the Renewals team, regularly coach and mentor new hires and junior team members, and organise cross-functional knowledge-sharing sessions to foster alignment between Sales, Customer Success, and Renewals. I am recognised informally by peers and executive leaders as a culture carrier and a go-to resource for support and guidance.